UX Specialist

London, England, United Kingdom · CXO · BLUX

Description

ABOUT US

Biglight is an Experience Design Agency that helps brands shape digital transformation strategies that are rooted in a profound understanding of customers needs. We design distinctive and engaging digital experiences that meet those needs and deliver business growth. To do this we balance our curiosity and creativity with data, insight, experimentation and measurement.

Biglight's clients include Asda, Boden, Halfords, The North Face, Timberland, Vans and Wilko.

We have our own in-house UX labs with the latest eye tracking equipment and work with the world’s most advanced and sophisticated analysis, testing and personalisation tools, to balance brand creative with results and to ultimately create remarkable customer experiences for our fantastic clients.


THE ROLE

We are looking for a middleweight UX specialist with a proven background in UX and a passion for human-centred design. The ideal candidate will be proficient in the various UX techniques required to identify user issues and uncover the biggest opportunities within the customer journey. They will also be a talented problem solver who is able to create powerful hypotheses and potential solutions to the opportunities uncovered.

You will have proven experience of conducting and observing users in research sessions, carrying out heuristic reviews as well as a strong knowledge base gained through education and/or self-learning.

To be a great UXer you also need excellent soft skills. We’re looking for someone who is confident presenting research findings and new ideas to clients, basing your rationale on solid evidence, data and knowledge of user behaviour from your wider experience.

Curious to know more? Get a feel for what we do with our intro video: https://vimeo.com/239024452


What you’ll do on a day-to-day basis

Requirements


Experience, skills and professional attributes:

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